Lateral Violence and Uncivil Behavior in a Nursing Home Essay

Introduction Lateral violence in nursing is a topic that is beginning to attract a lot of attention. One study showed that the higher the incidence of workplace incivility, the lower the rate of productivity (Leiws, 2011, p. 44). Others have shown a correlation in the occurrence of lateral violence and decreased productivity and increased turnover, making this an important issue to address in the field of nursing (Ostrofsky, 2012, p. 20). Lateral Violence Experience My experience with nursing incivility began when I became a certified nursing assistant (CNA). I was hired at a local nursing home as a float CNA, but being that five out of the seven assignments on my unit has permanent CNAs, there were only two assignments I floated to.†¦show more content†¦If I asked for help with turning or repositioning heavy patients, I often got the same response. There were a few CNAs that I could rely on for assistance, but they were not always scheduled on the days I worked, so many times I was on my own. Due to the overt and covert uncivil behaviors expressed by my co-workers, I often dreaded going into work, despite really enjoyed assisting the nursing home patients. I also felt ethically uneasy, as I knew that many of the patients were not getting the care I would like to provide due to me not having enough time or enough assistance. It was discouraging to have this as my first nursing experience. Resolution Options Communication There are many options that I could have taken to address these issues with my coworkers. Yoder-Wise (2011) states that there are five different modes of conflict resolution: avoiding, accommodating, compromising, competing, and collaborating (p. 471). I learned from this experience that I often chose to avoid the conflict, so I could have started by being more assertive in expressing my needs. Since many of them had permanent assignments, they could have not been aware of how many patients I had that required a two-person transfer. If that did not improve the situation, I could have scheduled a time to meet with the nursing supervisor and director of nursing to express the problems I was having with getting assistanceShow MoreRelatedIncivility in Nursing School531 Words   |  2 Pageslike an alarm. Respect toward others is a behavior learned the majority of the time in childhood. As well as respect, manners and accountability for ones actions is also learned. The above mentioned student showed a lack of manners and respect for arguing with the instructor and a lack of accountability for the actions leading up to why they did not receive the extra credit. If someone is mistreating or being mistreated whether in the work place, home, or school it is the witness’s responsibilityRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesOrganizational Behavior This page intentionally left blank Organizational Behavior EDITION 15 Stephen P. Robbins —San Diego State University Timothy A. Judge —University of Notre Dame i3iEi35Bj! Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Director of Editorial Services: